Frequently Asked Questions

Q : How can I place an order?
The quickest and easiest way to place an order, is to e-mailĀ 
OrĀ fax to 03 9761 7300. Orders can also be placed over the phone on: 03 9761 5999

Q : How can I price a product(s)?
The quickest and easiest way to request pricing is our Online Quotation Request Form
or by e-mailing .

Q : How long does it take to process my order?
Lead time varies depending on the products ordered. E.g., Custom prints.
Most products are readily available and can be dispatched within 24 hours.

Q : Do BSB Packaging deliver interstate?
Yes we deliver interstate and will give you a cost for the freight.

Q : Do you have branches in other states?
No, all our transactions are made from Melbourne.

Q : Do you export?
Yes we have a lot of experience shipping overseas.

Q : Do you print on serviettes, paper bags etc?
Almost all our products can be printed.

Q : What are your minimum quantities for printing?
This depends on the product to be printed, contact our office for a quick response.

Q : Will you store my printed stock, if so for how long?
The maximum time unless other arrangements have been made is 3 months.

Q : How can I pay for my order?
Unless you have an ongoing account we accept payment by COD, Direct Debit, Cleared Cheque in advance or Credit Card with a 1.6% surcharge (MasterCard or Visa).

Q : Can I get a sample?
Yes, any reasonable request for samples.

Q : Do your prices include GST?
Unless stated our prices do not include GST.